At Adieu Holidays Pvt. Ltd., we are dedicated to protecting your privacy and safeguarding your personal, business, and travel information. Our commitment to privacy is one of our highest priorities and remains the cornerstone of our relationship with you. This privacy policy outlines our practices regarding the collection, use, and protection of your information.

1. Personal Information Protection and Electronic Documents Act

We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) to ensure that your personal information is handled with care and respect.

2. What Information is Collected?

We collect various types of personal information, including but not limited to:

  • Names
  • Contact details (email, phone number)
  • Payment information
  • Travel preferences
  • Any other relevant data necessary for providing our services

3. Where And Why We Collect Personal Information

We collect personal information in various contexts, including:

  • During bookings
  • Customer inquiries
  • Customer service interactions The information is used to process bookings, improve services, and enhance your overall experience.

4. This Information Will Allow Us To:

  • Process and manage your travel bookings
  • Personalize your travel experience
  • Communicate important updates and offers
  • Improve our services based on user feedback

5. Process for Dealing with Hardcopies of Corporate Travel Profiles

We have established procedures for handling physical documents related to corporate travel profiles, including secure storage, access control, and proper disposal methods.

6. Security

We implement robust security measures to protect your personal information, including encryption, secure servers, and employee training on data protection practices.

7. New Use of Personal Information

If we intend to use your personal information for purposes not previously disclosed, we will obtain your consent before proceeding.

8. Website

Our website may collect information through forms, analytics, and user tracking to enhance your experience and improve our services.

9. Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

10. Mailing Lists

We manage mailing lists to keep you informed about our services. You can subscribe or unsubscribe at any time.

11. With Whom We May Share Your Information?

We may share your personal information with:

  • Affiliates within the Adieu Holidays Pvt. Ltd. Group
  • Service providers who assist us in delivering our services
  • Legal authorities when required by law

12. Adieu Holidays Pvt. Ltd. Group Businesses and Affiliates

Your information may be shared within our group of companies and affiliates for operational purposes.

13. Our Employees

Access to personal information is limited to employees who require it to perform their job functions.

14. Outside Service Suppliers

We may engage third-party service providers to assist with various functions. We ensure they comply with our privacy standards.

15. Our Opt-Out Policy

You have the right to opt out of communications or data collection practices at any time. Instructions for opting out will be provided in our communications.

16. Cookies

Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you interact with our site.

17. What is a Cookie?

A cookie is a small text file that is placed on your device when you visit a website. It helps the website remember your actions and preferences.

18. Persistent Cookies

Persistent cookies remain on your device for a specified period, allowing us to recognize you on future visits.

19. Non-Persistent Cookies

Non-persistent cookies are deleted when you close your browser. They are used for session management.

20. Why Were Cookies Created?

Cookies were created to improve website functionality and enhance user experience by remembering user preferences and behaviors.

21. How do Cookies Work?

Cookies track user behavior and preferences, allowing us to tailor our services to better meet your needs.

22. Accessing Your Information

You have the right to request access to your personal information held by us. Instructions for making such requests are available on our website.

23. Amending Your Information

If you need to update or correct your personal information, please follow the procedures outlined on our website.

24. To Make a Change

To make changes to your personal information or preferences, please contact us through the provided channels on our website.